Frequently Asked Questions
Everything you need to know about Orion Van Gear apparel and accessories.
What is the typical shipping time for orders?
Standard shipping within the continental U.S. typically takes 3-7 business days. International shipping times vary by location but generally arrive within 10-21 business days.
How do I ensure I select the correct size?
We provide a comprehensive size guide on every product page. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Exchanges are free, while returns for a refund may be subject to a small restocking fee.
Are your materials sustainably sourced?
Orion Van Gear is committed to quality and ethics. We use a blend of organic cotton and recycled polyester in our signature collections to minimize our environmental footprint.
How should I care for my Orion Van Gear apparel?
To preserve the print quality and fabric integrity, we recommend washing your items inside out in cold water and tumble drying on low heat or air drying.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that customers are responsible for any local customs duties or import taxes that may apply upon arrival.